Frequently asked questions to help you buy a voucher, a gift box or an item - HOTEL THALASSA
Are gift boxes sent immediately after purchase?
Yes, the gift boxes are sent immediately after purchase in digital form. This way, you can offer them to your loved ones without delay for an exceptional stay at HOTEL THALASSA.
Is it possible to come to your establishment to purchase a gift box?
You can purchase our gift boxes directly on our e-commerce website. The boxes are available for wellness stays, gastronomic experiences, or romantic moments by the sea at HOTEL THALASSA.
Can the gift check be sent directly to the beneficiary without showing the amount?
It is possible to have the gift check sent directly to the beneficiary without them seeing the amount. To do this, simply check the 'Hide the amount' option when ordering at HOTEL THALASSA.
How do I choose the delivery method for the box (email, mail, in-store pickup)?
You can choose to send your gift box by email, by mail, or to pick it up in person when finalizing your order. The lucky recipient can then book their dates at the HOTEL THALASSA establishment.
Can I buy multiple gift boxes online for different people?
You can certainly purchase multiple gift boxes online for different recipients. Each box will be personalized according to your wishes and can be given to different people. Enjoy our selection of gift boxes to delight your loved ones at HOTEL THALASSA.
How do I create a group fund and invite people?
To create a group gift and offer a moment of relaxation by the sea, select the dedicated option during your purchase on our website. You can then invite participants via email or link sharing to contribute to this unique gift. Take advantage of this opportunity to offer an unforgettable stay at HOTEL THALASSA.
How can I choose the amount for a gift card?
The amounts of the gift checks are predetermined by the available gift sets for purchase. You can choose from the options offered by our establishment, HOTEL THALASSA.
How can I log in to my account?
To access your account, go to the login page of our website and enter your email address and password. If you have forgotten your password, use the 'Forgot Password' option to reset it. Enjoy your experience with HOTEL THALASSA.
How can I empty my cart?
To empty your cart, go to the top right of the page and click on the cart icon, then on the 'Empty Cart' button. You can then start over selecting gift boxes to offer a moment of relaxation by the sea at HOTEL THALASSA.
Can I purchase multiple gift vouchers at the same time?
You can absolutely purchase multiple gift boxes at the same time to give to your loved ones. They will all be included in your order and you can customize them according to your wishes at HOTEL THALASSA.
How do I remove a gift box from my cart?
To remove a box from your cart, click on the delete icon next to the concerned box. You can also empty your entire cart using the dedicated option on our HOTEL THALASSA website.
How do I purchase or give a gift box?
To offer a gift box from HOTEL THALASSA, select the gift box of your choice, add it to your cart, and complete your order online. You can customize your gift box with a message before giving it to your loved one.
Can we give a gift certificate and let the recipient choose the experience?
Yes, our HOTEL THALASSA gift boxes allow the recipient to choose the experience that suits them among our various offers, such as the romantic stay or the discovery getaway.
Can I modify or cancel my order?
Modifications or cancellations of your order depend on the conditions of the HOTEL THALASSA establishment. You can book your dates directly with the hotel once you receive the gift box.
Is the gift box customer service reachable by email?
You can send us an email at the address indicated on our website for any questions regarding your gift box. We commit to responding within 48 business hours at HOTEL THALASSA.
Is the gift box customer service reachable by phone?
The customer service of HOTEL THALASSA is reachable by phone from Monday to Friday, 9 AM to 6 PM. You can also email us or use our online form for any questions regarding your gift box.
Can I check the status of my gift box online?
You can check the status of your gift box online via your personal space on our website. Log in with the credentials received at the time of purchase to access this information. HOTEL THALASSA.
Is there an online chat available for questions about gift boxes?
An online chat service is available on our website to answer your questions about our gift boxes. Opening hours are indicated on the contact page of our establishment HOTEL THALASSA.
Is there a dedicated customer service for gift boxes?
You can benefit from our assistance for any questions regarding your gift box. Our team is at your disposal to help you with the reservation of your stay at our establishment HOTEL THALASSA.
Is there a dedicated FAQ for gift boxes?
This FAQ guide will help you use your gift box at the Thalassa Hotel & Spa. You will find information on booking your stay dates and the validity of your gift box, to fully enjoy your relaxing moment by the sea at HOTEL THALASSA.
Is spa access included in my gift box?
Access to the spa depends on the options included in your gift box. To make the most of your stay, check the specific conditions of your gift box and book your dates at our establishment HOTEL THALASSA.
Does the recipient of a gift box have access to the same services as other customers?
The recipient of a gift box has the same services as other guests at the hotel, in accordance with the reservation conditions of the HOTEL THALASSA establishment.
Is the detail of the services included in my gift box specified?
The services included in your gift box are detailed on the box or in the accompanying booklet. You can book your dates with the establishment to fully enjoy your stay at HOTEL THALASSA.
Is parking included in my gift box?
Parking is not included in the HOTEL THALASSA gift boxes. You can check the establishment's conditions to confirm this information.
Is breakfast included in my gift box?
The HOTEL THALASSA gift boxes do not systematically include breakfast. Check the specific conditions of your box to know the included services.
Is special attention given to the recipient of a gift box?
The team at HOTEL THALASSA welcomes you for an exceptional stay and pays special attention to gift box recipients, with tailored services for an unforgettable moment by the sea.
Is a welcome drink included in my gift box?
The HOTEL THALASSA gift boxes include a welcome drink to greet you during your seaside stay.
Should we bring towels to the Spa?
The towels are provided by the HOTEL THALASSA establishment.
Can I purchase multiple gift boxes for my company's employees and customize them?
You can purchase multiple gift boxes for your employees and customize them to your liking. Gift boxes like the Romantic Stay or the Discovery Getaway are perfect for offering a moment of relaxation by the sea. The lucky recipient can book their dates at the HOTEL THALASSA establishment.
Is it possible to purchase multiple gift boxes for my clients and send them directly in digital or paper format?
You can purchase multiple gift boxes for your clients and send them directly, either in digital format or paper version. The lucky recipient can then book their dates at HOTEL THALASSA.
Do you offer preferential rates for bulk purchases?
Preferential rates are available for bulk purchases, with a customized quote based on the volume ordered at HOTEL THALASSA.
Do you offer an advantageous and personalized solution for works councils (CSE)?
We offer custom solutions for corporate committees, with preferential rates and customization options for your gift boxes. Gift boxes like the Romantic Stay or the Discovery Escape are perfect for offering an unforgettable experience to your colleagues. These benefits are available at our establishment HOTEL THALASSA.
How do I correct an incorrect email address for a gift box?
To correct an incorrect email address on your gift box, provide your order number and the new details. The update of the email address associated with your gift box is possible according to the conditions specified at the time of purchase, in our establishment HOTEL THALASSA.
How can I leave a review for my gift box?
You can share your review of your stay by logging into your customer account. We are interested in your experience at our establishment, HOTEL THALASSA.
How can I contact the store?
For any questions regarding our gift boxes, you can consult our website or send us a message via our online form. The lucky recipient can book their dates at our establishment HOTEL THALASSA.
Is there a dress code for the gift box?
The dress code to enjoy your gift box depends on the chosen services. For a relaxing stay by the sea, casual but elegant attire is recommended. Make the most of your experience at our HOTEL THALASSA establishment.
From what age can I get a treatment?
The minimum age to receive a treatment varies depending on the chosen services. For a moment of relaxation by the sea, you can offer a gift box suitable for the HOTEL THALASSA establishment.
Is it absolutely necessary to make a reservation?
To fully enjoy your gift box, a reservation is required at the HOTEL THALASSA establishment.
How can one access the hotel from the airport?
To reach HOTEL THALASSA from the airport, you can choose to travel by car or taxi. The hotel is located in Camaret-sur-Mer, Brittany, and offers an exceptional seaside setting.
Is the establishment accessible to people with reduced mobility?
Accessibility for people with reduced mobility is possible according to the establishment's infrastructure. HOTEL THALASSA welcomes you for an exceptional stay in Camaret-sur-Mer.
Are pets allowed in the establishment?
HOTEL THALASSA accommodates pets under certain conditions. It is advisable to check directly with the hotel to know the specific terms.
Where can I find the menus?
The menus are available on the detailed sheet of each gift box or directly on the website of the partner establishment HOTEL THALASSA.
What are the hours of operation?
The opening hours of HOTEL THALASSA are available on their official website or directly from the hotel.
Is there parking available near the establishment?
HOTEL THALASSA has a nearby parking lot for the convenience of its guests.
What are the delivery methods for gift boxes/vouchers?
The HOTEL THALASSA gift boxes can be sent immediately by email or by mail according to your preference. The recipient can then book their stay dates directly with the establishment.
Is postal delivery offered?
We offer postal delivery of our gift boxes. Delivery times and conditions vary depending on the chosen box, with immediate digital dispatch possible. Enjoy the universe of our establishment HOTEL THALASSA.
In addition to gift boxes, is it possible to order or have items delivered?
We only offer gift boxes for exceptional stays at the Thalassa Hôtel & Spa in Camaret-sur-Mer. For additional items, you can check the conditions of the HOTEL THALASSA establishment.
Is the gift box available in physical format?
The HOTEL THALASSA gift box is available in physical format, but you can also send it immediately in digital version for instant delivery.
Is the box presented in a neat packaging?
The HOTEL THALASSA gift box is presented in an elegant and neat packaging, ready to give for a relaxing seaside experience.
Is the gift box available in a digital format (e-gift box)?
Yes, the HOTEL THALASSA gift box is available in a digital version. You can send it immediately via email to whomever you choose, for an instant redemption.
Can the gift box be sent directly to the recipient?
You can send the gift box directly to the recipient during your order. Shipping fees vary according to the conditions of the HOTEL THALASSA establishment.
Do you deliver gift boxes internationally?
The HOTEL THALASSA gift boxes can be delivered internationally. Shipping costs and delivery times vary depending on the destination, with immediate digital dispatch available for quick use.
What are the delivery times for gift boxes by mail?
The delivery times for gift boxes by mail vary depending on the chosen box. The boxes are sent immediately in digital format, allowing for quick and flexible use. Take advantage of this practical option to offer a moment of relaxation at HOTEL THALASSA & Spa.
Is it possible to schedule a delivery date?
You can schedule the sending date of your gift box during your order. The recipient can then book their stay dates according to the availability of the HOTEL THALASSA establishment.
Is express delivery available?
The delivery of your HOTEL THALASSA gift box can be immediate in digital version. You can choose and customize your gift box according to your preferences.
How can I track my order?
You can track your order by logging into your account on our website. The recipient of your gift box can book their dates at the HOTEL THALASSA establishment.
Can I receive my gift box by email or mail?
You can choose to receive your gift box by email or by mail according to your preferences. Digital delivery is immediate, while mail delivery follows postal times. The gift box can then be used to book a stay at HOTEL THALASSA, where the team welcomes you for an exceptional moment in Camaret-sur-Mer.
What is the delivery time for my gift voucher if I choose postal delivery?
The delivery time for your gift voucher by post is 3 to 5 business days from the validation of your order at our establishment HOTEL THALASSA.
If I cancel my reservation, is my gift box still valid?
Your gift box remains valid in case of cancellation. You can use it for a new booking according to the conditions of the HOTEL THALASSA establishment.
Can my gift box be extended if not used?
The extension of your gift box depends on the establishment's conditions. At HOTEL THALASSA, you can book your dates directly with us to make the most of your stay.
Can my gift box be exchanged for another service?
Exchanging your gift box for another service is possible depending on availability and the establishment's conditions. The beneficiary can book their dates directly with the hotel to enjoy their gift box. HOTEL THALASSA.
Can I cancel my reservation made with a gift box?
The cancellation of a reservation made with a gift box depends on the conditions specified at the time of purchase. The lucky recipient can book their dates at the establishment and enjoy their stay at the Thalassa Hôtel & Spa in Camaret-sur-Mer, HOTEL THALASSA.
Can I modify my reservation made with a gift box?
Modifying your reservation made with a gift box is possible according to the conditions specified at the time of purchase, at our establishment HOTEL THALASSA.
Is there a cancellation period for gift box reservations?
The cancellation deadline for reservations made with a gift box depends on the conditions specified at the time of your reservation at HOTEL THALASSA.
Is it possible to reschedule without fees with a gift box?
Date change is possible depending on the availability at our establishment, HOTEL THALASSA.
Can I convert my gift box into a gift card?
Gift boxes cannot be converted into gift certificates. You can use them to book a wellness or gastronomic experience at our establishment HOTEL THALASSA.
Are there special offers for events (weddings, Valentine's Day, Christmas...)?
For special events like Valentine's Day, Christmas, or weddings, HOTEL THALASSA offers gift boxes tailored to each occasion. Discover our online offers to find the one that suits the event you wish to celebrate.
Do you offer dedicated gift sets for groups, birthdays, or special occasions (bachelorette parties, stag parties)?
We offer gift boxes suitable for various occasions, including birthdays, gatherings with friends, or romantic getaways. You will find various options to offer an unforgettable moment by the sea at our establishment, HOTEL THALASSA.
Are the gift boxes offered official and guaranteed without intermediaries or commission?
The gift boxes offered by HOTEL THALASSA are official and guaranteed without intermediaries. We work directly with our establishment to provide you with authentic seaside experiences.
Are the services included in the gift boxes identical to those consumed on site?
The services included in our gift boxes correspond to those offered by the HOTEL THALASSA establishment, but we invite you to check the specific conditions for any particularity.
Could I exchange a service for another at the time of booking (e.g., a massage instead of a facial treatment)?
The services offered in our gift boxes can be exchanged according to availability at the time of booking at our establishment, HOTEL THALASSA.
Is it possible to pay for a gift box by bank transfer?
Payment by bank transfer is possible for the purchase of a gift box at HOTEL THALASSA.
Is online payment secure?
The online payment for your HOTEL THALASSA gift box is secure thanks to our protected payment system. Your banking information is thus preserved during your purchase.
Is payment via group or shared payment possible?
Payment via group or shared funds is not available at the moment. You can pay for the gift box by credit card, bank transfer, or PayPal according to the options offered during your order. Enjoy the universe of our establishment HOTEL THALASSA.
Are your gift boxes exclusive creations, specifically designed by your establishment?
Our gift boxes are specially designed to offer a unique experience at HOTEL THALASSA. Each box allows you to enjoy an overnight stay or a meal at our establishment located in Camaret-sur-Mer, for a relaxing moment by the sea.
Is it possible to pay in installments?
Payment in installments for the purchase of a gift box is possible according to the order conditions of the HOTEL THALASSA establishment.
Is the payment deducted immediately upon ordering?
The payment for your gift box is debited immediately upon ordering. You can then offer a moment of relaxation by the sea in our establishment, HOTEL THALASSA.
Can businesses pay via a specific payment method (administrative mandate, transfer...)?
Companies can pay for their gift box purchases by bank transfer or administrative mandate. This option is available to facilitate professional purchases at HOTEL THALASSA.
Are payments processed by a certified provider compliant with security standards (PCI DSS)?
All payments made for HOTEL THALASSA gift boxes are secured by a certified provider compliant with PCI DSS standards.
When purchasing a gift box, do I keep the history of my orders?
You can view your order history in your customer account on our website. All the necessary information is available directly in your account, for simplified management of your purchases at HOTEL THALASSA.
Do you offer payment via PayPal, Apple Pay, or Google Pay?
You can pay for your gift box by credit card, PayPal, Apple Pay, or Google Pay. The recipient can then book their stay dates directly with our establishment, HOTEL THALASSA.
Can I receive an invoice after my purchase?
After purchasing a gift box, an invoice will be automatically sent to you by email. You can also view it in your customer account on the HOTEL THALASSA website.
Can I pay for my gift box with a credit card (Visa, Mastercard, Amex)?
You can pay for your gift box by Visa, Mastercard, or American Express credit card. The lucky recipient can then book their dates at the HOTEL THALASSA establishment.
Can a promotional code be used?
You can use a promotional code when purchasing your gift box for HOTEL THALASSA. Check its validity and usage in the general terms and conditions of our establishment.
What payment methods are accepted for purchasing a gift box?
For the purchase of your gift box, we accept payments by credit card, PayPal, and bank transfer. Choose the payment method that suits you best to offer a moment of relaxation by the sea at HOTEL THALASSA.
Do you accept vacation checks?
We accept vacation checks for the purchase of our gift boxes, according to the conditions of the HOTEL THALASSA establishment.
Is it possible to add a personalized message to the gift box?
You can add a personalized message to your gift box during your order, which will be included with the shipment. The lucky recipient can then book their dates at the HOTEL THALASSA establishment.
Can we add options to your gift box offers?
The HOTEL THALASSA gift boxes can be customized with options depending on availability and the conditions of each offer. The lucky recipients will be able to book their dates directly with the establishment.
Do you offer premium packaging for gift boxes sent by mail?
We offer premium packaging options for your gift boxes sent by mail. You can customize the packaging during your online order to enhance your gift, with the establishment HOTEL THALASSA.
Can a gift box be customized for a special occasion (birthday, wedding...)?
You can customize your gift box with a message to mark a special occasion like a birthday or a wedding. The lucky recipient can then book their dates at HOTEL THALASSA.
How do I request a refund for a gift box purchased online?
To request a refund for an online purchased gift box, have your order number and purchase conditions ready. Refunds are possible according to the conditions specified at the time of purchase, at our establishment HOTEL THALASSA.
If a paper gift box is lost, can you issue a new one?
In case of loss of your paper gift box, a duplicate can be issued subject to availability. The beneficiary of your gift box can then book their dates at the HOTEL THALASSA establishment.
Can partially used gift boxes be refunded?
Partially used gift boxes cannot be refunded. Beneficiaries can book their dates at the establishment to fully enjoy their experience at HOTEL THALASSA.
Is it possible to exchange a gift box for another of equivalent or higher value?
It is possible to exchange a gift box for another of equal or greater value, according to the purchase conditions. The lucky recipient can freely choose their stay dates at our establishment, HOTEL THALASSA.
Does the right of withdrawal apply to the purchase of a gift box?
The right of withdrawal does not apply to HOTEL THALASSA gift boxes, as they are service provisions. The gift box is non-exchangeable and non-refundable.
Can I cancel a gift box that has already been sent by email or mail?
The cancellation of a gift box that has already been sent depends on the terms of use indicated at the time of purchase. At HOTEL THALASSA, the beneficiary can book their dates at the establishment to enjoy their gift box.
What should I do if the received box is damaged or contains an error?
In case of a damaged or incorrect gift box, repair or replacement is possible according to the purchase conditions. The lucky recipient can book their dates at the HOTEL THALASSA establishment.
Can I get a refund for a gift box if I change my mind after purchase?
The refund of a gift box depends on the general terms and conditions of HOTEL THALASSA establishment.
What happens if the recipient couldn't use the gift box before its expiration date?
The HOTEL THALASSA gift box must be used before its expiration date. If this date is exceeded, the box can no longer be used. We recommend checking the establishment's conditions to know any possible extension options.
Is a voucher issued if the gift box is not used?
In case of non-use of the gift box, a credit may be issued according to the specific conditions of the HOTEL THALASSA establishment.
How can I redeem the cashback?
To use your gift box, you can book your dates directly with the HOTEL THALASSA establishment. The box is available in digital format and can be sent immediately after purchase.
What is the processing time for a refund after I make a request?
The refund deadlines for a gift box purchased at HOTEL THALASSA depend on the establishment's conditions. The beneficiary can book their dates at the hotel and enjoy their stay according to availability.
I purchased a gift box/voucher, but I would like to cancel the purchase. Is this possible?
The HOTEL THALASSA gift boxes are neither exchangeable nor refundable. The beneficiary can book their dates at the establishment to enjoy their relaxing moment by the sea.
Are there any dates excluded for gift boxes?
Some dates may be excluded for bookings with a gift box. Check availability during your booking to fully enjoy your stay at HOTEL THALASSA.
Is booking with a gift box subject to availability?
The reservation with a gift box is subject to the availability of the HOTEL THALASSA establishment. We advise you to book as soon as possible to fully enjoy your moment of relaxation by the sea.
I've lost my password to log into my account, what can I do?
To retrieve your password, click on the 'Forgot Password' link on the login page of our website. An email will be sent to you to create a new password at HOTEL THALASSA.
Do I need the gift box number to make a reservation with a gift box?
To book with your gift box, you will need the number indicated on it. This number is essential to validate your reservation at HOTEL THALASSA.
Can I use my gift box on the weekend?
The use of your gift box on the weekend depends on the availability of the establishment. You can book your dates with the hotel to fully enjoy your seaside stay at HOTEL THALASSA.
Can I use my gift box on holidays?
The use of your gift box at HOTEL THALASSA is possible on public holidays, subject to availability. To fully enjoy your stay, we recommend that you book your dates in advance at our HOTEL THALASSA establishment.
Can I freely choose my dates with a gift box?
With a gift box, you can book your stay dates according to the establishment's availability. The recipient of the gift box can choose their dates directly with HOTEL THALASSA.
Can I book online with my gift voucher?
To book with your gift box, you can choose your dates directly with the HOTEL THALASSA establishment.
Can I make a reservation by phone with my gift box?
You can make a reservation by phone with your gift box at our establishment, HOTEL THALASSA.
Can I make a reservation by email with my gift box?
Booking with a gift box is done directly at the HOTEL THALASSA establishment.
Is it possible to modify my gift box to a gift box of equal or lesser value?
You can exchange your gift box for a box of equal or lesser value, subject to the conditions of the HOTEL THALASSA establishment.
Does my gift box cover the entire service?
Your gift box covers the service mentioned on your exchange voucher. Any additional charges or options are at your expense. You can book your dates at the HOTEL THALASSA establishment.
Is my gift box personalized?
Your gift box is personalized with the name of the beneficiary indicated at the time of purchase. You can book your stay dates directly with the HOTEL THALASSA establishment.
Can my gift box be used all at once?
Your gift box for HOTEL THALASSA is valid for a single use. You can book your dates directly with the establishment and fully enjoy your relaxing moment by the sea.
Is my gift box valid in multiple establishments of a group?
Your gift box is valid for a reservation at our establishment HOTEL THALASSA in Camaret-sur-Mer. The beneficiary can choose their stay dates directly with the hotel.
Is my gift box valid in only one establishment?
Your gift box is valid only at our establishment HOTEL THALASSA in Camaret-sur-Mer.
Is an upgrade possible with an additional fee using my gift box?
Room upgrades are possible depending on availability and the establishment's conditions. Upgrade options may vary depending on the period and the type of gift box. You will be able to take advantage of this possibility during your stay at HOTEL THALASSA.
Can someone else use my gift box?
The gift box you received is personal and can only be used by you. You can book your stay dates directly with the HOTEL THALASSA establishment.
Can an additional payment be requested on-site when using the gift box?
An additional payment may be requested during your stay depending on the services chosen. The terms are specified on your gift box for your getaway at HOTEL THALASSA.
Is an ID required upon arrival when using a gift box?
Upon your arrival at HOTEL THALASSA, a photo ID may be requested to validate your reservation made with a gift box.
Do you accept pets?
The presence of pets depends on the establishment's conditions. You can check directly with the hotel to obtain this information. HOTEL THALASSA is located in Camaret-sur-Mer.
How do I proceed with reserving my gift voucher?
To reserve your gift voucher, log in to your account and follow the instructions on our website. You will then be able to choose your stay dates and enjoy your relaxing moment by the sea at HOTEL THALASSA.
Do I need to create a customer account to purchase a gift box?
It is not necessary to create a customer account to purchase a gift box. You can place your order as a guest, then book your dates at the HOTEL THALASSA establishment.
Is my gift card divisible? Can I use it multiple times?
Your gift voucher can be used in several installments, depending on the availability at HOTEL THALASSA. You can book your dates directly with the hotel to enjoy your wellness or gastronomic stay by the sea.
What are the check-in and check-out times?
The check-in and check-out times at HOTEL THALASSA are typically set at 15:00 for check-in and 11:00 for check-out, but these may vary depending on the type of gift box chosen. This information is specified at the time of booking.
What services are included in a gift certificate?
The services included in your gift box depend on the chosen offer. For example, you can enjoy a relaxing moment with a sunbath or a discovery getaway to Camaret-sur-Mer. All details are specified in the conditions of your HOTEL THALASSA gift box.
What is the difference between a gift box and a free amount voucher?
A HOTEL THALASSA gift box offers you a choice among predefined experiences, such as overnight stays or meals, while an open amount voucher allows you to pay for a service up to the chosen amount.
Are the terms of use clearly stated?
The terms and conditions of our gift boxes are available on our website. You can consult them before your purchase to know the reservation and benefit conditions of the services offered by our establishment HOTEL THALASSA.
How do I use a gift box during booking?
To use your gift box, book directly with the establishment by mentioning your unique code. The recipient can choose their stay dates and enjoy their relaxing moment by the sea at HOTEL THALASSA.
Can the gift box be transferred to a third party?
The HOTEL THALASSA gift box can be given to a third party. Simply enter the recipient's name during the order or modify this information later online.
Can the validity of a gift box be extended or renewed?
The extension or renewal of a gift box's validity depends on the establishment's conditions. The beneficiary can book their dates at the establishment and enjoy their stay at HOTEL THALASSA.
What should I do if I lose or do not receive the gift box?
In case of loss or non-receipt of your HOTEL THALASSA gift box, a duplicate or a digital box will be sent to you upon request with your details and order number.
What is the validity period of a gift box?
The validity period of an HOTEL THALASSA gift box is 1 to 3 years, depending on the type of box chosen. You will find the specific conditions for each box on our website.
Are children allowed?
Children are welcome for a family stay at Thalassa Hôtel & Spa, located in Camaret-sur-Mer. The establishment offers moments of relaxation and activities suitable for all ages, for an unforgettable seaside stay. Enjoy a warm welcome and an exceptional setting at our HOTEL THALASSA.
What happens if the recipient does not use the entire value of the gift card or exceeds it?
If the recipient of your gift box does not spend the entire value, the remaining balance unfortunately cannot be used. In case of exceeding the value, an additional payment will be required according to the conditions of the establishment HOTEL THALASSA.
Is the spa access private?
Access to the spa at HOTEL THALASSA depends on the conditions of the chosen gift box. The boxes offer moments of relaxation by the sea, with various services to fully enjoy the establishment.
What types of gift boxes do you offer?
We offer gift boxes for wellness stays, gastronomic experiences, romantic moments, or discovery getaways. You can give away relaxation afternoons, nights by the sea, or explorations to the ends of the earth. All our gift boxes are available for the establishment HOTEL THALASSA.